Responsible Gaming
Gambling is a form of entertainment, not a way to earn money. At Vegas Hero, we want every player to enjoy the experience safely. Always set limits for yourself and never gamble with money you cannot afford to lose. If gambling stops being fun, it is time to pause and seek help.
Age Verification
You must be 18 years or older to gamble in Great Britain. We verify your age during registration and may ask for documents to confirm your identity. It is illegal for anyone under the legal gambling age to play.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone close to you, it may indicate a gambling problem:
- Chasing losses – trying to win back money you have lost
- Hiding your gambling from friends or family
- Spending more time or money on gambling than you planned
- Borrowing money or selling possessions to gamble
- Feeling anxious, guilty, or irritable when not gambling
- Neglecting work, studies, or relationships because of gambling
Self-Help Tools
Vegas Hero provides several tools to help you stay in control:
- Deposit limits – set a maximum amount you can add to your account per day, week, or month
- Loss limits – cap the amount you are willing to lose over a set period
- Reality checks – receive on-screen alerts showing how long you have been playing
- Self-exclusion – temporarily block access to your account for a chosen period (from 6 months to 5 years)
Support Organizations
If you need to talk to someone, these organisations offer free and confidential support:
- UK – GamCare: www.gamcare.org.uk – helpline and live chat
- UK – GamStop: www.gamstop.co.uk – self-exclusion scheme for UK-licensed sites
- Australia – Gambling Help Online: www.gamblinghelponline.org.au
- Canada – Responsible Gambling Council: www.responsiblegambling.org
- US – National Council on Problem Gambling: www.ncpgambling.org – call or text 1-800-GAMBLER
- Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de – information and support
- Other countries – contact your local national gambling support organisation for help in your area.
Get Help Now
If you think you or someone you know has a gambling problem, do not wait. Reach out to one of the organisations above today. Seeking help is a sign of strength, not weakness. You are not alone.